This course is designed to provide knowledge and skills to allow you to meet the Job Performance Requirements (JPR) as defined in the National Fire Protection Association (NFPA) 1061, Standard for Professional Qualifications for Public Safety Telecommunicator (2007 ed.), Chapter 4, “Public Safety Telecommunicator I.”
The course will focus on obtaining adequate and accurate information for the appropriate dispatch of resources.
Participants who successfully complete the course and pass the required written and skills tests will receive a National Board on Fire Service Professional Qualifications (Pro Board) certification.
There are no prerequisites for this course.
TopicsFire service operations +History and facility organization +Liability issues +Radio dispatch skills +Radios and alarms +Telecommunicator traits and techniques +Telephone systems
This course is designed for individuals who provide emergency and non-emergency dispatch services for
- fire departments
- emergency medical services
- law enforcement
Pro Board certification also enhances the qualifications of applicants for foreign service and Department of Defense (DoD).
Continuing Education and Professional CreditsTexas Commission on Law Enforcement (TCOLE)+Pro Board
Annual Fire Training School
If you are attending this course as part of TEEX's Annual Fire Training School taught each July, you need to be aware of the following additional information:
Preregistration is required for this course. If you have any questions about Annual Fire Training School, call (866) 878-8900.
Annual Fire Training School registration late fee
A $50.00 late fee will be assessed to payments made after the registration deadline.
Please be aware this class begins Sunday at 2 p.m.
- Sunday: 2 p.m. – 5 p.m.
- Monday - Thursday: 8 a.m. – 5 p.m.
- Friday: 8 a.m. – noon
Course size limit
Required Personal Protective Equipment (PPE)
- Regular work attire for training activities and classroom sessions.
- You may not wear to any class or field activity
- sleeveless shirts
- open-toed shoes