Crisis Leadership & Decision Making

MGT340 - 4.00 Hours

Description

The Crisis Leadership and Decision Making seminar is an executive-level presentation for the nation’s senior elected and appointed officials at the city, county, region, territory, tribal, and state levels. Seminar participants discuss the strategic and executive-level issues and challenges related to preparing for and responding to a catastrophic incident. The venue provides an excellent opportunity to share proven strategies and practices and apply lessons-learned from past natural and man-made disasters.

The seminar is a facilitated, free-flowing discussion of the stresses of crisis leadership and decision-making gained from an examination of a Harvard University, Kennedy School of Government case study of a catastrophic disaster. The seminar supports the national priorities and capabilities that the Department of Homeland Security (DHS) encourages state and local jurisdictions to establish as articulated in Homeland Security Presidential Directive 8 and subsequent documents and policies, such as the National Preparedness Guidelines.

This seminar uses one of four case studies to examine the dynamics of crisis leadership and decision-making from an elected or senior official’s perspective. The seminar uses the case study to frame the discussion on ways to overcome leadership challenges in planning and responding to a large-scale incident. The final outcome of the seminar is the development of an individual and jurisdiction plan of actions needed to improve preparedness and emergency response.

Schedule

  • Details
    7/23/2019 - 7/23/2019
    Las Vegas NM
    FP  MGT340  111
  • Details
    7/31/2019 - 7/31/2019
    Jacksonville FL
    FP  MGT340  112
  • Details
    7/31/2019 - 7/31/2019
    Jacksonville FL
    FP  MGT340  113
  • Details
    8/20/2019 - 8/20/2019
    Yaphank NY
    FP  MGT340  114
  • Details
    8/21/2019 - 8/21/2019
    Yaphank NY
    FP  MGT340  115
  • Details
    8/27/2019 - 8/27/2019
    Bismarck ND
    FP  MGT340  110
  • Details
    9/4/2019 - 9/4/2019
    Mason City IA
    FP  MGT340  103
  • Details
    9/5/2019 - 9/5/2019
    Louisville KY
    FP  MGT340  116
  • Details
    9/17/2019 - 9/17/2019
    Great Neck NY
    FP  MGT340  105
  • Details
    9/17/2019 - 9/17/2019
    Great Neck NY
    FP  MGT340  106
  • Details
    11/13/2019 - 11/13/2019
    Yuma AZ
    FP  MGT340  104

This schedule is subject to change without notice. If you have not received confirmation of the class prior to the class start, please contact the division at (866) 878-8900 or esti@teex.tamu.edu to get the latest schedule.

Description

The Crisis Leadership and Decision Making seminar is an executive-level presentation for the nation’s senior elected and appointed officials at the city, county, region, territory, tribal, and state levels. Seminar participants discuss the strategic and executive-level issues and challenges related to preparing for and responding to a catastrophic incident. The venue provides an excellent opportunity to share proven strategies and practices and apply lessons-learned from past natural and man-made disasters.

The seminar is a facilitated, free-flowing discussion of the stresses of crisis leadership and decision-making gained from an examination of a Harvard University, Kennedy School of Government case study of a catastrophic disaster. The seminar supports the national priorities and capabilities that the Department of Homeland Security (DHS) encourages state and local jurisdictions to establish as articulated in Homeland Security Presidential Directive 8 and subsequent documents and policies, such as the National Preparedness Guidelines.

This seminar uses one of four case studies to examine the dynamics of crisis leadership and decision-making from an elected or senior official’s perspective. The seminar uses the case study to frame the discussion on ways to overcome leadership challenges in planning and responding to a large-scale incident. The final outcome of the seminar is the development of an individual and jurisdiction plan of actions needed to improve preparedness and emergency response.

Prerequisites

There are no prerequisites for this course.

Course Completion Requirements

  • In order to effectively participate in the discussion, all attendees should read the case study provided prior to attending the seminar.

Topics

Planning for Effective Disaster Response+Planning process importance+Role of the elected and senior official in planning+All-hazards based emergency operations plans +Plan adequacy, feasibility, and adaptability +Leadership & Decision Making During a Crisis+Responsibilities of leaders in advance of a crisis+Roles and functions of leaders during a crisis+Recognizing the Extraordinary; Improvising the Necessary Response+Unique circumstances +Departure from routine response and behavior+Effective adaptation +Risks associated with improvisation+Complex, Multi-jurisdictional Coordination+Crisis complexity+Leadership and command responsibilities+Transfer/transition of responsibility +Friction between organizations, agencies, and jurisdictions+Maintaining Scalability+Resource requirements+Task variety and load +Responder capabilities+Discussions of methods for maintaining situational awareness critical to the favorable resolution of any crisis

Suggested Audience

This management level course is designed for senior-elected and appointed officials and other stakeholders who may be called upon to make critical decisions during a natural or man-made catastrophe.  Although intended for an audience of senior officials from a local jurisdiction, it may also include executives from other community entities, both public and private, such as:

  • Directors of local response agencies
  • Department Heads/Chiefs from: emergency management, fire, law, Emergency Medical Services (EMS), Hazardous Materials (HazMat), public works, water, public health, health care, governmental administrative disciplines/services
  • Public Information Officers
  • Resident federal agency representatives (FBI, BATF, Secret Service, FEMA, TSA)
  • CEOs of hospitals
  • College and university representatives
  • School district superintendents
  • Airport and port facility managers
  • Department of Defense (DoD) installation commanders and representatives
  • Stadium and sports facility managers and directors of security
  • Non-governmental Organizations (NGOs) and private-sector organizations

Continuing Education and Professional Credits

0.4 CEUs
  • Texas Commission on Law Enforcement (TCOLE)+CE+County Judges and Commissioners Association of Texas
  • Other Information

    This workshop is fully funded through DHS/FEMA and comes at no direct cost to the jurisdiction, and is delivered at a time and place requested by the jurisdiction.

    Available Case Studies (from the Kennedy School of Government, Harvard University):

    • Charting a Course in a Storm: U.S. Postal Service and the Anthrax Crisis
    • Command Performance: County Firefighters Take Charge of the 9/11 Pentagon Emergency
    • “Almost a Worst-Case Scenario”: The Baltimore Tunnel Fire of 2001 (Parts A, B, C)
    • Hurricane Katrina: Preparing for “The Big One” In New Orleans (Part A) and Responding to an “Ultra-Catastrophe” in New Orleans (Part B)

    Course size limit

    • 15 - 25 participants

    Handbook

    Participants receive a Local Officials All-Hazards Preparedness Executive Handbook.  This reference book contains information on:

    • All-hazards incident preparedness
    • The right questions to ask prior to an incident
    • Working with the media during a crisis
    • The National Response Framework
    • Local Government Partner Guides
    • Emergency Support Functions (ESF) and support annexes
    • The Stafford Act
    • Federal Support in Non-Stafford Act events
    • DoD support of Domestic Incidents.

    Government Programs

    GSA contract number: GS-07F-0357V. GSA customers, to register please contact itsi@teex.tamu.edu or call (800) 723-3811+For DHS/FEMA Funded Courses, please contact esti@teex.tamu.edu or call (866) 878-8900

    Contact Information

    Steve Keim

    Training Manager
    Phone: (979) 458-5646 | Tollfree: (866) 878-8900

    Related Courses

    MGT312+MGT318Senior Officials Workshop for All-Hazards Preparedness+Public Information in an All-Hazards IncidentSenior Officials Workshop for All-Hazards Preparedness+Public Information in an All-Hazards IncidentSenior Officials Workshop for All-Hazards Preparedness+Public Information in an All-Hazards Incident

    Policies

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